Problem connecting iPhone to Wi-Fi

iPhone error. Cannot verify server identity. The identity is of “m.hotmail.com cannot be verified. Security-login@attwifi.com. Issues by ATT Atlas R3 OV TLS CA...

[Re-Titled by Moderator]

Posted on May 1, 2021 10:17 AM

Similar questions

getting alot of these message when try to connect to corporate wifi "5440 Endpoint abandoned EAP session and started new" on ISE system when trying to connect to company wifi, i am getting unable to join "SSID" and it will not make the connection. when check with Cisco ISE system. I am getting alots of "5440 Endpoint abandoned EAP session and started new" messages. corporate wifi is setup with PEAP authentication.. my iphone is trusting the certificate. Android or laptop does not have any issue connecting. this is only happening on all iPhones.
2672 1
Cannot verify Server identity - m.hotmail.com - I keep getting this at least once a week HELP PLEASE Since June i keep getting this message at least every Tue/Wed morning I wake up to it. I have to reset network settings and restart iphone and ipad. I have gone to DETAILS on the message but it only gives me a very long info page but no where does it allow me or give me an option to TRUST CERTIFICATE. I have gone to my settings CERTIFICATE TRUST SETTINGS but there is nothing there to trust. I have never loaded any certificates would not even know how. I have removed my email account a few time now. The only changes in my house are the install of NBN but as I said I have reset the network settings every week since June. Please help as Apple and Microsoft has been unable to help me with this. My ipad runs on either home wifi - Iprimus or Telstra sim, my iphone runs on home wifi Iprimus or Voda sim.
6407 2
Cannot Verify Server identity After updating my iPhone SE (first edition) to iOS 14.0, I started receiving "Cannot Verify Server identity." After researching the problem and following instructions on YouTube and otherwise, none of the solutions provided (i.e. deleting and reinstalling email accounts, resetting networking or the entire phone) worked. Working with Apple Support and factory-resetting the phone (their recommendation) did not work either. Finally working with yet another Apple Support team member, together, we discovered the following problem: Apparently the new iOS 14.0 security features/code cause a router security 'block' function (in my case, in Netgear Orbi Router system) to set, preventing my iPhone SE access. Once I logged-in to my router and 'allowed' access, everything then worked. This could be a problem with many other users utilizing Netgear or other branded networking products. An advisory ought to be sent out to Apple Support to be aware of the is problem and solution for other customers benefits.
2742 2

1 reply

brianj123

Community Specialist

May 2, 2021 10:51 AM in response to taino144

Hello taino144,

Thanks for reaching out to the Apple Support Communities. We understand you are experiencing some issues with connecting your iPhone to Wi-Fi. We are happy to help provide some guidance.

To begin, take a look at the steps outlined in the following article that goes over some steps to take if you cannot connect your device to Wi-Fi:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Let us know how it goes after trying those steps. We hope this information helps!

Best Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problem connecting iPhone to Wi-Fi

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up