Does HP Thunderbolt Dock 120W G2 works for M1 Mac Pro?

Does HP Thunderbolt Dock 120W G2 works for M1 Mac Pro? I have both Intel based MacBook Pro and M1 Pro ,

For Intel based MacBook Pro its working fine

For M1 Pro Display's aren't connecting

==> I have connected 2 Dell display (non -4k one's) through USB- Ports to dock.

Posted on May 1, 2021 3:08 PM

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16 replies

Nov 29, 2021 11:31 AM in response to SanjeevPrakasam

I had the same issue today (MBP 2016 worked well, MBAir M1 connected but with a black screen). After having talked to a very helpful support guy at Apple I tried to update the Dock using my HP Dragonfly. That did not work as the update assistent could not find the Thunderbolt version (the last option that is checked during the update process where all current and latest versions are listed).


Nothing helped using the Dragonfly. But I was lucky owning another HP laptop (EliteBook 830, I think). It probably does „only“ have a normal USB-C not a Thunderbolt port.


Well, using the EliteBook for update was pretty easy and was successful.


I used the update file from the HP homepage which was released end of 2020 (December 27th - LINK).


After the update I was able to connect my M1 MacBook Air, display was not black anymore and it works as it‘s supposed to.

May 2, 2021 12:50 PM in response to SanjeevPrakasam

Hello SanjeevPrakasam,


We understand you are unable to use your HP Thunderbolt Dock to connect additional displays to your MacBook Pro with Apple Silicon.


You can connect a single external display to your Mac with Apple Silicon using one of the Thunderbolt / USB 4 ports. Docks don't increase the number of displays you can connect as an extended desktop. Please see how to Use external monitors with your Mac for additional details.


For any additional questions specific to the HP Thunderbolt Dock 120W G2, please Contact HP.



Cheers!

May 11, 2021 1:49 AM in response to i_rina

Hello SanjeevPrakasam,


Based on my personal experience I cannot recommend using a HP Thunderbolt Dock G2 with MacBook Pro 13" M1. As i_rina already wrote you have to connect external display using one of the two Thunderbolt / USB 4 ports. But the main issue is with instability. After a while, mostly when having several USB devices connected to the dock and heavily using them, the MacBook looses the connection to the dock. Only unplugging, waiting few seconds and plugging in again the dock will solve the problem.


Regards

Dec 28, 2021 7:33 AM in response to AppleguyDE81

Thanks for the response AppleguyDE81.


I had already performed a firmware update with the latest 1.0.71.1 Rev.A from this month (Dec 3, 2021) and I still can't get my Macbook Air M1 to send any signal to the monitors. My DisplayLink Manager shows this under the Display rotation:


"No DisplayLink-enabled display detected."


I'm running DisplayLink Manager 1.6.0 (Build 59.128)


Any other troubleshooting steps that you can recommend?


Thank you.




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Does HP Thunderbolt Dock 120W G2 works for M1 Mac Pro?

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