Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can Apple replace my iPhone 11 screen under warranty?

I bought an iPhone 11 a week ago, if my screen gets scratched, can Apple replace my screen under warranty?


[Re-Titled by Moderator]

Posted on May 1, 2021 5:25 PM

Reply
Question marked as Top-ranking reply

Posted on May 1, 2021 9:04 PM

Screen damage if determined by Apple to be accidental is not covered by the regular warranty. If you have Applecare Plus you get two accidental damages/incidents for the life of the warranty at reduced cost.


Read this document about 'iPhone Repair - Screen Damage' [and links to other iPhone repair services]. Click here --> https://support.apple.com/iphone/repair/service/screen-replacement


1 reply
Question marked as Top-ranking reply

May 1, 2021 9:04 PM in response to Roman1Samsonov

Screen damage if determined by Apple to be accidental is not covered by the regular warranty. If you have Applecare Plus you get two accidental damages/incidents for the life of the warranty at reduced cost.


Read this document about 'iPhone Repair - Screen Damage' [and links to other iPhone repair services]. Click here --> https://support.apple.com/iphone/repair/service/screen-replacement


Can Apple replace my iPhone 11 screen under warranty?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.