Can Apple replace my iPhone 11 screen under warranty?
I bought an iPhone 11 a week ago, if my screen gets scratched, can Apple replace my screen under warranty?
[Re-Titled by Moderator]
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You can continue to find trusted guidance and support on the official Apple Support site.
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I bought an iPhone 11 a week ago, if my screen gets scratched, can Apple replace my screen under warranty?
[Re-Titled by Moderator]
Screen damage if determined by Apple to be accidental is not covered by the regular warranty. If you have Applecare Plus you get two accidental damages/incidents for the life of the warranty at reduced cost.
Read this document about 'iPhone Repair - Screen Damage' [and links to other iPhone repair services]. Click here --> https://support.apple.com/iphone/repair/service/screen-replacement
Screen damage if determined by Apple to be accidental is not covered by the regular warranty. If you have Applecare Plus you get two accidental damages/incidents for the life of the warranty at reduced cost.
Read this document about 'iPhone Repair - Screen Damage' [and links to other iPhone repair services]. Click here --> https://support.apple.com/iphone/repair/service/screen-replacement
Can Apple replace my iPhone 11 screen under warranty?