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Hi, I bought my iPhone 12 Pro Max just 4 days ago. I have noticed that it would never charge past 80% even though the Optimized Battery Charging option is turned off. I have never seen it reach 90 to 100% since I got it. I have also updated to the latest iOS version available, but nothing changed. Could it be that there is a defect on my iPhone?
iPhone 12 Pro Max, iOS 14
Hello, EanneVillas! Thank you for posting to the Apple Support Communities.
We understand your situation and how you are noticing that your iPhone will not charge past 80%. We’re happy to research this issue with you to find out what could be causing this to happen.
To start, we’d like to provide you with the following Apple Support article:
If your iPhone or iPod touch won't charge - Apple Support
According to the article above: “Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.”.
For help with keeping your iPhone within acceptable temperatures, please use the tips in the following article:
Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
We hope this information helps you fully charge your device. Please let us know if we can help with anything else.
Cheers!
Hello, EanneVillas! Thank you for posting to the Apple Support Communities.
We understand your situation and how you are noticing that your iPhone will not charge past 80%. We’re happy to research this issue with you to find out what could be causing this to happen.
To start, we’d like to provide you with the following Apple Support article:
If your iPhone or iPod touch won't charge - Apple Support
According to the article above: “Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.”.
For help with keeping your iPhone within acceptable temperatures, please use the tips in the following article:
Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
We hope this information helps you fully charge your device. Please let us know if we can help with anything else.
Cheers!
Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
Axel F.
Hello! JJRASC. I am facing the same problem with EanneVillas. My IP 11 with IOS 14.5 can’t charge to 100, its stuck around 80-90 even i try to charge overnight (last night it stuck at 83%) and shut off optimized battery charging (battery health 100), any suggestions ?
ps. It’s just happened for last 5 days and i think before this issues arise the condition of charging is the same, so I don’t know why.
Hi Napath. My iPhone's issue had been resolved by charging it in a much cooler place and monitoring my iPhone as it charge, making sure that its temperature while charging does not get really warm. You may try charging it in an air-conditioned room, that helps in my case.
Eanne
Hi Eanne. I tried to charge my iphone in air-conditioned room as you suggested and it is helped my case too. Thank you for the update your issue. Have a nice days!
Napath
iPhone would not charge past 80% even Optimized Battery Charging is off
