My PBS app (SC ETV ) recently stopped working on my Apple TV 4

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My PBS app (SC ETV ) recently stopped working on my Apple TV 4

Why did my PBS /ETV app on Apple TV 4 stop working? I have been using it and now it does not open so I can watch news and programs. I am a PBS passport subscriber.

Posted on May 2, 2021 6:35 AM

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Answer 1

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Laurajudso Author

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May 2, 2021 10:09 AM in response to Laurajudso

I solved my own problem. AppleTV has several profiles and we had been using my husband’s profile since April 7. He did not have the PBS app on his phone! So I added the PBS video app to his phone, logged into our PBS passport account and now it works on the Apple TV!

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Answer 2

May 2, 2021 8:27 AM in response to Laurajudso

Is your PBS app up-to-date? Do you have “Automatically Update Apps” set to ‘On’?

The SC ETV app seems to be available for iPhone and iPad, but not for Apple TV.

Is your Apple TV system software up-to-date (tvOS 14.5)? How to update your Apple TV - Apple Support

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Answer 3

Laurajudso Author

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May 2, 2021 9:37 AM in response to Urquhart1244

Thank you, and yes, we have used Apple TV since the very first one (still have it) and currently use Apple TV 4. We have auto updates on. It worked up until about a month ago. Here is a photo of the app that just does not open anymore. I tried restarting the Apple TV and logging into the home WiFi again.

I have PBS video app version 5.0 from the App Store on my tv now.

it just doesn’t open.

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My PBS app (SC ETV ) recently stopped working on my Apple TV 4

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