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Is there another way to turn off the iPhone 11 other than the normal way. The screen on my iPhone is frozen and I can’t turn it off.

Is there another way to turn off my iPhone 11 other than the normal way. My screen is frozen and it won’t turn off. The phone rings but I can’t answer it.

iPhone 11, iOS 14

Posted on May 2, 2021 9:10 AM

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Question marked as Top-ranking reply

Posted on May 2, 2021 9:47 AM

See information in If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


including:


If your screen is black or frozen, you might need to force restart your device. A force restart won't erase the content on your device. You can force restart your device even if the screen is black or the buttons aren't responding. Follow these steps:

  • iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.


1 reply
Question marked as Top-ranking reply

May 2, 2021 9:47 AM in response to Wood3318

See information in If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


including:


If your screen is black or frozen, you might need to force restart your device. A force restart won't erase the content on your device. You can force restart your device even if the screen is black or the buttons aren't responding. Follow these steps:

  • iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.


Is there another way to turn off the iPhone 11 other than the normal way. The screen on my iPhone is frozen and I can’t turn it off.

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