iPhone 11 blue box randomly moving

iPhone 11 was messing with accessibility now phone will not respond. Blue box moving all over. 3 click doesn’t work. Somebody printed something. Please send to me. Thanks

iPhone 11, iOS 14

Posted on May 2, 2021 11:34 AM

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Question marked as Top-ranking reply

Posted on May 3, 2021 10:11 AM

Hello Candlebjc,


Thanks for reaching out through the Apple Support Communities. It sounds like you may have unintentionally enabled Switch Control, which is an accessibility feature.


If you aren’t able to navigate to Settings > Accessibility > Switch Control to disable that feature, you may also be able to triple-click the Side button. The “Turn Switch Control on or off” section of Use Switch Control to navigate your iPhone, iPad, or iPod touch has more details.


Hopefully those steps help you get that feature turned off. Take care.

1 reply
Question marked as Top-ranking reply

May 3, 2021 10:11 AM in response to Candlebjc

Hello Candlebjc,


Thanks for reaching out through the Apple Support Communities. It sounds like you may have unintentionally enabled Switch Control, which is an accessibility feature.


If you aren’t able to navigate to Settings > Accessibility > Switch Control to disable that feature, you may also be able to triple-click the Side button. The “Turn Switch Control on or off” section of Use Switch Control to navigate your iPhone, iPad, or iPod touch has more details.


Hopefully those steps help you get that feature turned off. Take care.

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iPhone 11 blue box randomly moving

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