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User profile for user: dreamonstarshine
dreamonstarshine Author
User level: Level 1
4 points

Black shadow-like lines on rear camera

So this morning when I got up, I went to take a photo of something and saw these shadow like lines. I haven’t dropped my phone recently so I don’t have any clue as to what’s causing it. I have tried cleaning the lens and restarting my phone multiple times and nothing seems to work. I’ve been reading around trying to find out what it is and what could have caused it, but so far no answers, only people with the same issue. I don’t know what to do with the phone as I got it brand new in August 2020.

Any help would be appreciated

iPhone 8, iOS 14

Posted on May 2, 2021 11:29 PM

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User profile for user: TammyW_03
TammyW_03
User level: Community Specialist

Posted on May 3, 2021 5:35 PM

Hello dreamonstarshine,


Thanks for visiting Apple Support Communities. We understand that you're having an issue with your camera showing dark lines. You've completed some great steps with cleaning the camera lens and restarting your iPhone. See if the additional steps in the following guide help: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


If not, you'll want to have your iPhone serviced: iPhone Repair and Service


Thanks again, and take care.

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User profile for user: TammyW_03
TammyW_03
User level: Community Specialist

May 3, 2021 5:35 PM in response to dreamonstarshine

Hello dreamonstarshine,


Thanks for visiting Apple Support Communities. We understand that you're having an issue with your camera showing dark lines. You've completed some great steps with cleaning the camera lens and restarting your iPhone. See if the additional steps in the following guide help: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


If not, you'll want to have your iPhone serviced: iPhone Repair and Service


Thanks again, and take care.

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Black shadow-like lines on rear camera

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