Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my MacBook Pro m1 1 week old will not recharge, plug into charger, charges for 1 minute and then stops, battery health is norunmal,, how to fix,, I have tried to unplug the charger

how do I fix MacBook Pro m1 will charge for 1 minute only, I have unplugged the charger, rebooted and plug in again, charges only for 1 minute, battery is now at 8%.


MacBook Pro 15″, macOS 11.2

Posted on May 3, 2021 11:08 AM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2021 10:42 PM

Run the Apple Diagnostics to see if any issues are detected.


Try unplugging the charger from the electrical outlet for a minute to reset the charger's circuitry. Also try using another known good electrical outlet especially on another electrical circuit.


Are you using the correct charger and charging cable?


Is the charger connected directly to the laptop? If you connect the charger to a multi-port adapter, dock, or hub, then the full power of the charger may not reach the laptop. Also try using the other USB-C port.


Have you used any third party chargers with this laptop?


Try disconnecting all external devices in case they are interfering.


Is the laptop being used heavily? If so, then all the power may be going to run the laptop instead of charging the battery. You can try stopping any CPU intensive workloads to see if the laptop charges faster. Completely power off (shutdown) the laptop and let it charge for at least 30 minutes or an hour. Power on the laptop to see how far the charging process has gotten. Did the battery charge a bit better/faster? The latter option can be a temporary solution until the laptop can be repaired if there is a hardware issue.


Here is an Apple article for troubleshooting USB-C charging issues:

https://support.apple.com/en-us/HT204652


You do have 14 days to return the laptop for any reason. Here is how you prepare a Mac if you are getting rid of it in order to remove your personal information and to disassociate your AppleID & accounts from the Mac:

https://support.apple.com/en-us/HT201065

1 reply
Question marked as Top-ranking reply

May 3, 2021 10:42 PM in response to mikemel1525

Run the Apple Diagnostics to see if any issues are detected.


Try unplugging the charger from the electrical outlet for a minute to reset the charger's circuitry. Also try using another known good electrical outlet especially on another electrical circuit.


Are you using the correct charger and charging cable?


Is the charger connected directly to the laptop? If you connect the charger to a multi-port adapter, dock, or hub, then the full power of the charger may not reach the laptop. Also try using the other USB-C port.


Have you used any third party chargers with this laptop?


Try disconnecting all external devices in case they are interfering.


Is the laptop being used heavily? If so, then all the power may be going to run the laptop instead of charging the battery. You can try stopping any CPU intensive workloads to see if the laptop charges faster. Completely power off (shutdown) the laptop and let it charge for at least 30 minutes or an hour. Power on the laptop to see how far the charging process has gotten. Did the battery charge a bit better/faster? The latter option can be a temporary solution until the laptop can be repaired if there is a hardware issue.


Here is an Apple article for troubleshooting USB-C charging issues:

https://support.apple.com/en-us/HT204652


You do have 14 days to return the laptop for any reason. Here is how you prepare a Mac if you are getting rid of it in order to remove your personal information and to disassociate your AppleID & accounts from the Mac:

https://support.apple.com/en-us/HT201065

my MacBook Pro m1 1 week old will not recharge, plug into charger, charges for 1 minute and then stops, battery health is norunmal,, how to fix,, I have tried to unplug the charger

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.