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buying a new phone

i am already authorized by T-mobile. i entered my sin card and yet i still can't continue to purhase iphone 12 on this site.

please help

iPhone 12 Pro

Posted on May 4, 2021 9:53 AM

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Question marked as Top-ranking reply

Posted on May 4, 2021 10:02 AM

Welcome to Apple Support Communities!


Contact T-Mobile if your trying to purchase a iPhone from them however if your trying to do it from Apple you can do so at apple.com/iPhone. When I tried to make a Mock order it asked for the Phone number on the account along with the last 4 digits of the account holders SIM I don't see anywhere for a SIM card, You can also talk to Apple retail and they will assist you by going to the iPhone 12 Buy Page and then clicking Talk with a specialist.


Hope this Helps,

Cheers!

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Question marked as Top-ranking reply

May 4, 2021 10:02 AM in response to cthai8

Welcome to Apple Support Communities!


Contact T-Mobile if your trying to purchase a iPhone from them however if your trying to do it from Apple you can do so at apple.com/iPhone. When I tried to make a Mock order it asked for the Phone number on the account along with the last 4 digits of the account holders SIM I don't see anywhere for a SIM card, You can also talk to Apple retail and they will assist you by going to the iPhone 12 Buy Page and then clicking Talk with a specialist.


Hope this Helps,

Cheers!

buying a new phone

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