You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have emptied both folders on both the iCloud website AND in the Finder's iCloud folder. In iCloud system preferences, I have unchecked the Desktop & Document Folders item in the iCloud options list.
Still, both folders reappear, empty, in both locations in a matter of seconds. What am I missing?
MacBook Pro 15″, macOS 10.13
If you turned off iCloud for Documents and Desktop, it created the Archive ICloud file on home drive . ICloud shows no documents on it.
It will prompt the items from this desktop and the documents folder are available in iCloud Drive , to remove items from iCloud Drive , move them to your desktop and documents folder on this Mac , click on show in finder .
Again open system preferences > iCloud > iCloud Drive > the box of desktops and documents box is unchecked , tap over the box to get it rechecked , a circle rotates setting up the box gets checked .
You will notice a folder is created literally on the desktop , tap it a pop up window appears the items on this desktop on this Mac have been moved into a new folder called “ Desktops - Apples Mac book …( the name of Mac will be written in the existing desktop folder in iCloud Drive , you can combine the contents of these folders any time , click on show in finder .
Right click on the folder created on the Mac and move to trash , restart the Mac and empty the trash , but again the documents are placed in a right place in iCloud Drive as well in iCloud server .
By unchecking the box of desktops and documents - the files and documents created are invisible temporarily both in iCloud Drive and www.icloud.com but they are not deleted from the server and still occupying the space , you can check the box and use get info https://support.apple.com/en-in/guide/mac-help/mchlp1774/10.14/mac/10.14 and delete the desired documents any where from iCloud Drive or iCloud.com and restart the Mac and empty the trash .
If you turned off iCloud for Documents and Desktop, it created the Archive ICloud file on home drive . ICloud shows no documents on it.
It will prompt the items from this desktop and the documents folder are available in iCloud Drive , to remove items from iCloud Drive , move them to your desktop and documents folder on this Mac , click on show in finder .
Again open system preferences > iCloud > iCloud Drive > the box of desktops and documents box is unchecked , tap over the box to get it rechecked , a circle rotates setting up the box gets checked .
You will notice a folder is created literally on the desktop , tap it a pop up window appears the items on this desktop on this Mac have been moved into a new folder called “ Desktops - Apples Mac book …( the name of Mac will be written in the existing desktop folder in iCloud Drive , you can combine the contents of these folders any time , click on show in finder .
Right click on the folder created on the Mac and move to trash , restart the Mac and empty the trash , but again the documents are placed in a right place in iCloud Drive as well in iCloud server .
By unchecking the box of desktops and documents - the files and documents created are invisible temporarily both in iCloud Drive and www.icloud.com but they are not deleted from the server and still occupying the space , you can check the box and use get info https://support.apple.com/en-in/guide/mac-help/mchlp1774/10.14/mac/10.14 and delete the desired documents any where from iCloud Drive or iCloud.com and restart the Mac and empty the trash .
Hello and welcome to Apple Support Communities, artysan.
If we understand your post correctly, you've been unable to delete folders from iCloud Drive. We’d like to help.
Follow the steps here:
Delete files in iCloud Drive on iCloud.com
Are the folders shared with another user? This article may help:
Delete shared folders or files in iCloud Drive
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities.
Have you unchecked the Desktop and documents folder in the Finder Preferences? Try, if they will vanish, when you go to Finder > Preferences > Sidebar and uncheck all iCloud. Folders you do not want to see.
tygb,
thanks so much for your advice. what a song and dance this was! I tried a number of permutations of this before i was finally successful so i can't exactly pin down what worked, but trashing from icloud.com, then restarting and emptying the trash definitely seemed to work there and allowed the finder trashing to work for the first time.
thanks again,
peter
Thanks for your reply and suggested solution.
However, these are both empty folders and they are not shared with any other user.
Yes, as I mentioned in my original post. It is unchecked.
Welcome .
Empty Desktop and Documents folders will not delete from iCloud.
