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“Mobile/cellular data options” missing in settings

I wanted to activate volte as my mobile data are off while on call.

went to settings then mobile/cellular data and then the options pane was missing.

i see only mobile data (on/off) and personal hotspot. I have updated the firmware to 14.5.1. I have restarted the phone. I have removed the sim card. Nothing seems to work.

any ideas?

iPhone 12, iOS 14

Posted on May 5, 2021 2:09 AM

Reply
Question marked as Top-ranking reply

Posted on May 6, 2021 7:12 AM

Hello, vasts.


Thanks for posting in Apple Support Communities. We can see from the screenshot that your iPhone has Dual SIM capabilities. Here's how to manage cellular/mobile settings on your iPhone 12:


Settings > Mobile Data > tap the Phone Number.


Using Dual SIM with an eSIM - Apple Support


Let us know if this helps! Take care.

2 replies
Question marked as Top-ranking reply

May 6, 2021 7:12 AM in response to vasts

Hello, vasts.


Thanks for posting in Apple Support Communities. We can see from the screenshot that your iPhone has Dual SIM capabilities. Here's how to manage cellular/mobile settings on your iPhone 12:


Settings > Mobile Data > tap the Phone Number.


Using Dual SIM with an eSIM - Apple Support


Let us know if this helps! Take care.

“Mobile/cellular data options” missing in settings

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