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my old files are missing

after reinstall os, my hard-disk is showing like this. I couldn't see my older files. how to take back my files. please help me




iMac 27″ 5K, macOS 10.12

Posted on May 5, 2021 3:14 AM

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Question marked as Best reply

Posted on May 5, 2021 3:19 AM

Hi visvalingam,


Your Fusion Drive is split. I suspect when you reinstalled macOS, you either erased first, or something went wrong. Browse the Finder for files.


You need to reset your Fusion Drive. Please backup all data first, as everything will be erased.


Resources:

Get to know the Finder on your Mac - Apple Support

Back up your Mac with Time Machine - Apple Support

How to fix a split Fusion Drive - Apple Support

How to reinstall macOS - Apple Support


Cheers,


Jack

1 reply
Question marked as Best reply

May 5, 2021 3:19 AM in response to visvalingam

Hi visvalingam,


Your Fusion Drive is split. I suspect when you reinstalled macOS, you either erased first, or something went wrong. Browse the Finder for files.


You need to reset your Fusion Drive. Please backup all data first, as everything will be erased.


Resources:

Get to know the Finder on your Mac - Apple Support

Back up your Mac with Time Machine - Apple Support

How to fix a split Fusion Drive - Apple Support

How to reinstall macOS - Apple Support


Cheers,


Jack

my old files are missing

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