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Level 1

8 points

macbook pro keeps crashing macOS 11.3

My macbook pro keeps crashing. Every few hours, especially when I am uploading to dropbox. Not sure what to do, support has expired with apple. 2018 model.

Apple diagnostics reports all good.

The PC I have is:

Model Name: MacBook Pro 13"

Model Identifier: MacBookPro15,2

Processor Name: Quad-Core Intel Core i5

Processor Speed: 2.3 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Hyper-Threading Technology: Enabled

Memory: 8 GB

System Firmware Version: 1554.100.64.0.0 (iBridge: 18.16.14556.0.0,0)

MacBook Pro 13″, macOS 10.13

Posted on May 5, 2021 5:33 AM

Best reply

kaz-k

Level 8

49,134 points

Posted on May 5, 2021 5:46 AM

Hi,

If you still don't update to 11.3.1, update to 11.3.1 could solve your issue.

If it doesn't help, if you are using third party kexts, delete them and see if it still occurs kernel panic.

If you don't, start up in Safe mode then normal boot could solve the issue.

Start up your Mac in safe mode - Apple Support

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macbook pro keeps crashing macOS 11.3

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