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MacBook Pro 2016 keeps crashing and restarting

Hi there,


my Macbook Pro 2016 is crashing several times per day.

Normally I want to work with DaVinci resolve Studio, but even if I do nothing or write an email, it happens. This has been the case for several months.

But I wanted to believe that this would change after trying different things. But it didn't.


Does anyone know what the problem is and can they help me fix it?

It's very annoying for my work and I'd like to avoid spending on the new MacBook Pro, even though it looks great. Which I will probably do soon...


MacBookPro13,3 - Intel Core i7 - 2,9 GHz (Version 10.14.6)

 Memory:16 Go

 Boot ROM version: 429.140.8.0.0

 SMC version (system): 2.38f7


Here a crash report:

Thank you very much in advance!



MacBook Pro 15″, macOS 10.14

Posted on May 2, 2022 9:56 AM

Reply
4 replies

May 3, 2022 7:58 AM in response to steven1138

Hello steven1138,


For difficulties with your Mac restarting unexpectedly, you'll want to take the steps below:

Restart your Mac in safe mode. If it successfully starts up in safe mode, choose Apple menu  > App Store, click Updates, then install any available updates.

• Uninstall any plug-ins or other enhancement software from manufacturers other than Apple. If you recently updated macOS or an app, plug-ins and other software that worked in the past may no longer be compatible. Read the manufacturer’s documentation (including Read Me notes) to be sure the software is compatible with your version of macOS.

• Disconnect all devices except for an Apple keyboard and mouse. Remove hardware upgrades from other manufacturers, such as random-access memory (RAM) and Peripheral Component Interconnect (PCI) cards. Then try restarting your Mac.

If this resolves the issue, reconnect one device at a time, restarting your Mac after reconnecting each one, until you determine which device is causing the problem.

• Use Apple Diagnostics to diagnose problems with your computer’s internal hardware, such as the logic board, memory, and wireless components. See the Apple Support article Use Apple Diagnostics to test your Mac.


You can also find those steps in this resource: If your Mac restarts and a message appears - Apple Support


Should that behavior still persist, you'll want to reach out to Apple Support so they can look into this further: Contact - Official Apple Support


Take care.

MacBook Pro 2016 keeps crashing and restarting

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