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Getting Error: Art - This field is Required when submitting new podcast

Hello,


We regularly submit new podcasts to Apple for our clients, and have never had an issue with podcast Artwork.


After the update to Podcast Connect, I haven't been able to submit any new podcasts for review because I keep getting the error: "Art - This field is Required".


We were able to submit to Spotify with no issues and since then I've tried to resize the image (from 1400x1400 to 3000x3000), I've compressed it to smaller file size and nothing so far has worked.


Here is the RSS feed if anyone is able to notice any red flags.



https://fast.wistia.com/channels/fx2mmumf3l/rss

Posted on May 5, 2021 6:50 AM

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Question marked as Top-ranking reply

Posted on May 5, 2021 6:57 AM

Your image's file size is far too large at 1.4MB: it need to be less than 500kB. However even when you've corrected you will probably still have difficulties. There are ongoing problems at Podcasts Connect which are causing some people to have the problem you describe, even with a compliant image. Apple are aware and are working on it. There isn't really anything you can do about it except keep trying.

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Question marked as Top-ranking reply

May 5, 2021 6:57 AM in response to MarketScale

Your image's file size is far too large at 1.4MB: it need to be less than 500kB. However even when you've corrected you will probably still have difficulties. There are ongoing problems at Podcasts Connect which are causing some people to have the problem you describe, even with a compliant image. Apple are aware and are working on it. There isn't really anything you can do about it except keep trying.

Getting Error: Art - This field is Required when submitting new podcast

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