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Level 1

9 points

Missing gift card balance

I redeemed an iTunes gift card on my iPad about 2 months ago. I checked my balance right after redeeming and the balance was correct. I have not purchased anything since then and now my balance is zero. I've signed out, signed in, checked online, checked on my phone, checked on my iPad. Still zero.

Where did my balance go?

iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on May 5, 2021 9:23 AM

Best reply

Niel

Level 10

728,183 points

Posted on May 5, 2021 10:46 AM

Click here for information. If the article doesn't cover it, use the link to contact Apple Support.

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Missing gift card balance

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