Hi. I have an iPhone 8. I updated it to iOS 14.5.1 today, and now my front camera doesnt work (it displays a dark/black screen). And when I Facetime someone, their iphone displays me as a black screen. Help, please.
iPhone 8, iOS 14
Hello pbr_44,
Welcome to Apple Support Communities!
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again
If you continue to see a closed lens or black screen, take your device to an Apple Store or Authorized Service Provider for more help.
Here are some resources to get you set up for service:
Get your iPhone, iPad, or iPod touch ready for service - Apple Support
iPhone Repair - Official Apple Support
Thank you for using Apple Support Communities.
Enjoy your day!
Thank you for taking the time to reply, Barberlives123. Turns out it was a hardware issue which I suspect existed prior to me installing iOS 14.5.1.
Regards,
~pbr_44
This is not helping. The problem came after upgrade. Is a problem that appeared to many users fix it and stop giving that nonsense advise like everybody suddenly has something to block the camera lens!
How did you fix the problem because I have the exact same problem on my iPhone XS MAX
Face ID also doesn’t work as well as flashlight
iiPhone 8 front camera not working after update to iOS 14.5.1
