I'm using iPhone 6, i updated to iOS 12.5.2 recently and after updating my wifi's 5ghz stopped showing up. I tried resetting network settings, i also tried resetting my router but nothing worked. So i waited for 12.5.3 and it released, i updated my phone to 12.5.3 but still it's not showing up. Can someone help me with this.
iPhone 6, iOS 12
Hello jamir225,
It sounds like your iPhone won't connect to a 5 GHz Wi-Fi band, correct? We'd like to help out.
Just to confirm, is a specific Wi-Fi network not showing up only? In other words, are you able to view and connect to other Wi-Fi networks without an issue?
If you're experiencing issues connecting to Wi-Fi networks, the information and steps here may help: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If the issue is occurring only with a specific network, please ensure the Wi-Fi routers and access points are using the recommended settings: Recommended settings for Wi-Fi routers and access points
Also, this page has some great information about Wi-Fi specifications: Wi-Fi specifications for iPhone, iPad, and iPod touch
Thanks!
jamir225,
Thanks so much for letting us know.
Prior to this change occurring, did any specific error messages appear? If so, please let us know what the error said, as that can help narrow things down further.
If you restart your device using the steps on the following page, does that seem to correct the issue temporarily, or is there no change? Restart your iPhone
Also, are there any possible sources of interference? More about that here: Resolve Wi-Fi and Bluetooth issues caused by wireless interference
Thank you!
jamir225,
Understood, thank you.
Just to confirm, were you able to check for sources of interference and go through the steps in the "How to reduce wireless interference" part of the second link we provided in our previous reply as well? If so, did that improve the issue at all?
If there's been no improvement in the issue, we'd like to get you in touch with Apple Support for further assistance. You can reach Apple Support here:
Take care!
Hello Brittany,
Yes, my phone is not showing 5ghz wifi band of any network. Before the update it did show up and i used to connect my phone only in 5ghz band. Only after the update i have this problem.
Brittany,
No, there were no error messages, it just stopped showing up. I've tried restarting and resetting nothing works.
Wifi 5ghz not showing up in 12.5.2
