Siri Issue

when I try to send a voice note using siri on Imessage it sends an empty voice note and when I download the latest update adding to that when I say hey siri how is the weather it does not reply back it just shows the weather on the display and sometimes it says a couple of words and disconnects. Any help?

iPhone 11 Pro Max, iOS 14

Posted on May 7, 2021 12:39 PM

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Question marked as Top-ranking reply

Posted on May 8, 2021 12:39 PM

Hi eslam105,


Thank you for posting in Apple Support Communities. From our understanding, Siri is not able to hear you when using "Hey Siri". Also, when you attempt to create a voice note in Messages, you are not hearing any sound during playback, do we have that right? It sounds like there may be something going on with the microphone on your iPhone. Does this happen if you bring Siri up by pressing and holding the sleep/wake button?


Try the steps here: If the microphones on your iPhone aren't working and If "Hey Siri" isn't working on your iPhone or iPad.


Hope that helps!

6 replies
Question marked as Top-ranking reply

May 8, 2021 12:39 PM in response to eslam105

Hi eslam105,


Thank you for posting in Apple Support Communities. From our understanding, Siri is not able to hear you when using "Hey Siri". Also, when you attempt to create a voice note in Messages, you are not hearing any sound during playback, do we have that right? It sounds like there may be something going on with the microphone on your iPhone. Does this happen if you bring Siri up by pressing and holding the sleep/wake button?


Try the steps here: If the microphones on your iPhone aren't working and If "Hey Siri" isn't working on your iPhone or iPad.


Hope that helps!

May 9, 2021 7:26 AM in response to eslam105

eslam105,


You can also check Settings > Accessibility > Siri and make sure that "Type to Siri", is turned off. Also, do you notice if you get the voice feedback from Siri if you have your headphones in or if you are connected to a bluetooth speaker?


You may want to reach out to Apple Support if this continues. Depending on your region you may be able to reach them here: Get Support.


Take care!

May 8, 2021 1:05 PM in response to Nicholas_B2

The thing is it is an intermittent problem most of the time it does not work and sometimes it does regarding the messages and when it comes to asking about the weather for example it normally replies back in audio and it shows the weather chart on the display now it just shows the chart on the display and other times it says a word or two and disconnects, the mic is working fine

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Siri Issue

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