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User profile for user: _vladolk
_vladolk Author
User level: Level 1
8 points

iPhone 7 Plus low storage boot loop

Dear Sir/Madam,


I’m writhing to ask for information about error 14.


While charging her iPhone 7 Plus my friend encountered her phone stuck in a boot loop due to low storage.


She tried to


-update via iTunes

-change the usb cable


Unfortunately, she is still getting error 14.


I would like to ask if there is any solution for this issue without losing her data.


I look forward to hearing from you soon. Thank you in advance.


Yours faithfully,


Vladimir Olkinyan

iPhone 7 Plus

Posted on May 8, 2021 6:50 AM

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User profile for user: claire504
claire504
User level: Community Specialist

Posted on May 9, 2021 8:47 AM

Vladimir,


We understand that your iPhone is connecting her iPhone 7 Plus to a computer and seeing an error 14. A good place to start is this article: If you see an error when you update or restore your iPhone, iPad, or iPod


If the issue continues, please check out this article: If you see error 14 when you update or restore your iPhone, iPad or iPod touch


Let us know how those steps go. Take care!

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User profile for user: claire504
claire504
User level: Community Specialist

May 9, 2021 8:47 AM in response to _vladolk

Vladimir,


We understand that your iPhone is connecting her iPhone 7 Plus to a computer and seeing an error 14. A good place to start is this article: If you see an error when you update or restore your iPhone, iPad, or iPod


If the issue continues, please check out this article: If you see error 14 when you update or restore your iPhone, iPad or iPod touch


Let us know how those steps go. Take care!

Reply
User profile for user: _vladolk
_vladolk Author
User level: Level 1
8 points

May 15, 2021 5:58 AM in response to claire504

Dear Sir/Madam,


Thank you for your response. I have tried to update my friend’s iPhone 7+ via iTunes and changing the USB cable but I continue to see error 14. Would you please, help to solve this issue.


Thank you in advance. I look forward to hearing from you soon.


Yours faithfully,

Vladimir Olkinyan

Reply

iPhone 7 Plus low storage boot loop

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