Can't click on my new administrator user account

So I made a new admin user account to edit some details on my default admin account but when I have successfully logged in the new account, I can't click on anything on screen. Cursor still hovers according to the track pad but it does not recognize any gesture (simple click, right click, etc.)

MacBook Pro

Posted on May 8, 2021 6:39 AM

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Question marked as Top-ranking reply

Posted on May 8, 2021 7:16 AM

Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.

Quote:

Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans, and other features.


Startup in Safe mode. https://support.apple.com/en-gb/HT201262

To leave Safe Mode, click  in the menu bar and choose “Restart”

Quote:

Safe mode prevents your Mac from loading certain software when it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which will be created again automatically as needed.

1 reply
Question marked as Top-ranking reply

May 8, 2021 7:16 AM in response to jae4283

Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.

Quote:

Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans, and other features.


Startup in Safe mode. https://support.apple.com/en-gb/HT201262

To leave Safe Mode, click  in the menu bar and choose “Restart”

Quote:

Safe mode prevents your Mac from loading certain software when it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which will be created again automatically as needed.

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Can't click on my new administrator user account

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