MacBook Pro 2017 – screen color problem

Question

Level 1

12 points

MacBook Pro 2017 – screen color problem

The problem occurs on the 13.3-inch MacBook Pro 2017. The screen has lost its original colors for several days. It is like if some accessibility feature is running or if the problem is with the graphics drivers.

The differences can be seen especially in people's faces, but in other places the colors are also wrong. I haven't changed anything in the macOS settings. I also reviewed all the screen settings and accessibility - all of them are in factory settings.

I suspect the problem is with the hardware. Even larger pieces of the image can be seen with stronger deflection of the screen. I would like to add that the problem is not visible when using an external screen via a wireless connection on Apple TV.

MacBook Pro 13″, macOS 11.3

Posted on May 9, 2021 3:41 AM

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Answer 1

dominic23

Level 10

83,952 points

May 9, 2021 5:21 AM in response to mefiu93b

Go step by step and test.

1. Reset PRAM: Reset NVRAM or PRAM on your Mac - Apple Support

Settings that can be stored in NVRAM include sound volume, display resolution, startup-disk selection, time zone,

and recent kernel panic information.

The settings stored in NVRAM depend on your Mac and the devices that you're using with your Mac.

2. Reset SMC: How to reset the SMC of your Mac - Apple Support Choose the appropriate method.

Quote:

Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans,

and other features.

3. Contact Apple.

Click inside the box to choose an option.

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

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Answer 2

kaz-k

Level 9

50,190 points

May 9, 2021 5:28 AM in response to mefiu93b

Hi,

If the your issue occurs by hardware related problem, try to check with Apple Diagnostics if it reports something screen or graphic processor related errors(VFD001 to VFD007).

Use Apple Diagnostics to test your Mac - Apple Support

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