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Ptfortots Author

Level 1

4 points

Tried to erase iPhone but it’s frozen

I’m trying to reset my iPhone but been stuck frozen for two hours and tried to restart but not working only getting this stage. Any suggestion on what to do? iPhone 8

Posted on May 9, 2021 5:30 PM

Top-ranking reply

Lawrence Finch

Level 10

212,606 points

Posted on May 9, 2021 5:50 PM

Press and quickly release VOLUME UP
Press and quickly release VOLUME DOWN
Hold the SIDE button until an Apple logo appears

If the reset was successful the phone will display the “Hello” setup screen.

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Tried to erase iPhone but it’s frozen

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