Choppy / stuttering video playback on iPhone 12 Pro Max since iOS 14.5.1

Since 14.5.1I'm noticing that previously silky smooth playback of iTunes streams, Netflix, BBC iPlayer etc are now 'stuttering' for a few seconds at a time. Very distracting. I'm sure it's not a content problem as the same films / shows play fine on my MacBook, Apple TV etc. and my broadband speed is excellent.

Anyone else noticing this?

iPhone 12 Pro Max

Posted on May 9, 2021 10:39 PM

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Posted on Jul 24, 2021 6:39 PM

This has been happening on my brand new 12 mini - while streaming Netflix or anything else, quick transitions get choppy. Turning off “follow focus” seems to have eliminated the stutter on my mini. For this fix, go to Accessibility settings> zoom> turn off follow focus.

68 replies

Oct 28, 2021 1:26 PM in response to nhojmselkcip

Hi everybody,


I've been having the same issue since iOS 14, many months after my initial purchase of my iPhone 12. No change since updating to the latest version of iOS15. Turning off auto brightness didn't help but for some reason turning the Picture in Picture setting OFF. Worked for me. No longer do I have choppy video playback in any of my apps (Disney, prime, Netflix, YouTube etc). Hope this works for most of you...

May 10, 2021 4:56 PM in response to nhojmselkcip

Hello nhojmselkcip,


Thank you for posting in the Apple Support Communities. We understand that video playback stutters in multiple apps on your iPhone, but the issue doesn't happen on your other devices connected to the same network. We're here for you.


For this concern, we suggest following steps 1-3 here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open. Closing, then reopening the apps, restarting your iPhone, and checking for app updates may resolve the issue.


Additionally, consider whether apps are slow to respond with other usage, such as when exploring the web or playing games. This support article offers some tips if your iOS device is slow or freezes:

About iOS performance on your iPhone, iPad, or iPod touch


We hope this information is useful. Kind regards.

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Choppy / stuttering video playback on iPhone 12 Pro Max since iOS 14.5.1

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