Choppy / stuttering video playback on iPhone 12 Pro Max since iOS 14.5.1

Since 14.5.1I'm noticing that previously silky smooth playback of iTunes streams, Netflix, BBC iPlayer etc are now 'stuttering' for a few seconds at a time. Very distracting. I'm sure it's not a content problem as the same films / shows play fine on my MacBook, Apple TV etc. and my broadband speed is excellent.

Anyone else noticing this?

iPhone 12 Pro Max

Posted on May 9, 2021 10:39 PM

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Posted on Jul 24, 2021 6:39 PM

This has been happening on my brand new 12 mini - while streaming Netflix or anything else, quick transitions get choppy. Turning off “follow focus” seems to have eliminated the stutter on my mini. For this fix, go to Accessibility settings> zoom> turn off follow focus.

68 replies

Nov 12, 2021 11:07 AM in response to shrey261

I have this same issue I phone 12 pro 256gb . I went through all the trouble shooting and it not the apps it’s apple IOS. I constantly have to reboot the phone. I have very high speed internet so it should work well. Reset and restarted the phone updated the IOS and it’s the same problem so I recommend getting your engineering on the stick and fixing it

Sep 26, 2021 3:17 AM in response to levent227

I am shocked to see that this issue still hasn't been resolved in iOS 15. The video playback is so choppy on my 12Promax. Infact why isn't anyone raising this issue except this forum. Apple needs to fix this or maybe they really do try to slow phones down. Even a 100$ phone can play smoother videos than my phone. A simple software fix will remove this issue.

Oct 1, 2021 4:11 PM in response to nhojmselkcip

This is ridiculous. iOS 15 and still can’t watch a simple video of my niece or anything without the video being choppy and jumpy and skipping. This has been going on according to the replies on here for months and Apple is doing nothing. I think I am ready to leave Apple all together. I have had an Apple phone for 20 years and I believe this will be my last. Too many issues. I just want to be able to watch the videos my sister sends me of my nieces and nephews.

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Choppy / stuttering video playback on iPhone 12 Pro Max since iOS 14.5.1

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