I’d like to make an appointment to remove the apple lock on iPhone 7
I’m trying to unblock my old iPhone 7 so a family member can have it but my iCloud is locked on the phone and I no longer have the ID or password, can you help
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Firstly, go to https://iforgot.apple.com to retrieve the ID and reset the password. See also If you forgot your Apple ID - Apple Support
Failing that, as long as you are the original owner and can produce a proof of purchase (which must include the serial, IMEI or MEID number) you can request unlocking as detailed here: Activation Lock - Support. Note that the process will completely erase the device.
