After months of stressing out about my very important lost financial files trapped within this app, I finally got the app to work again tonight and recovered everything! It was quick, easy, and somewhat of an accidental miracle. Here’s what I did:
- On my MacBook, I downloaded the free version of iExplorer for Mac https://macroplant.com/iexplorer (don’t press “buy”, just press the blue download button, you don’t need to give out any information)
- Opened iTunes on my MacBook
- Connected my iPhone to my MacBook with my USB-C cable
- Found the little picture of my iPhone on iTunes and pressed it
- I attempted to make a backup of my iPhone by checking “this computer” in the backup section, and “back up now” under “manually back up and restore”. (I did not check “Encrypt iPhone backup”)
This is the odd part, the backup didn’t work, it said I didn’t have enough space on my computer….but then I pressed the Calculator+ app on my phone and it came back to life. I was able to retrieve all of my files and photos, and the app still works even after disconnecting the phone from my MacBook.