Hello dear apple team,
I received air pods pro form usa, now i want if everything ok with my device by checking serial number online, the sistem tell me that the serial number is similar with one that was changed.
What does it mean?
Coul you check my number please?
GW****KKT
[Edited by Moderator]
Click on this link to discover how to 'Find the serial number of your AirPods' --> https://support.apple.com/HT209371
Enter the serial number in this link --> Check Your Service and Support Coverage - Apple Support - https://checkcoverage.apple.com/
If it says the serial number was replaced that means they were reported as defective and Apple replaced them but they were not returned to Apple as required, or they were reported lost or stolen from stock or during shipping. No support or service is available for them.
Click on this link to discover how to 'Find the serial number of your AirPods' --> https://support.apple.com/HT209371
Enter the serial number in this link --> Check Your Service and Support Coverage - Apple Support - https://checkcoverage.apple.com/
If it says the serial number was replaced that means they were reported as defective and Apple replaced them but they were not returned to Apple as required, or they were reported lost or stolen from stock or during shipping. No support or service is available for them.
AirPods serial number is similar with one that was changed.
