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Level 1

4 points

My I phone I frozen . I can’t turn it off.

My iPhone is not letting me answer calls and I can’t get into settings and I am unable to shut phone down. I

iPhone XR, iOS 14

Posted on May 11, 2021 2:23 PM

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Top-ranking reply

Level 10

167,393 points

Posted on May 11, 2021 2:24 PM

Did you follow all the steps in the article you came here from including the forced restart?

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