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Level 1

4 points

Device replacement

I purchased a phone for my wife yesterday, but she didn’t like it’s color. Is it possible to replace this unused device for a one with a different color? I don’t want to waste my time by returning it and buy a new one.

Posted on May 11, 2021 7:59 PM

Best reply

ckuan

Level 10

120,686 points

Posted on May 11, 2021 8:03 PM

Within 14 days you can return it for a refund and buy another colour with the proceed if you bought it from Apple Store or online.

If you bought it from 3rd party store, it's their return policy.

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Device replacement

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