computer restarted because of a problem

maxii99 Said:

"computer restarted because of a problem: Keep getting error message: your computer restarted because of a problem."

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Please Clarify:

When do you get this? Is it upon every boot?

Three Thoughts:

• Boot in Safe Mode:

[Hold Down: shift key, upon boot], In Safe Mode, Login Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another login without this error.

• Try a New Admin User:

What happens when you create a new administrator user, and log into it? Do you still get this error? If not, then it is likely an erro with the current user. If so, then it is likely an error with your Mac.

• Reset the SMC and your NVRAM:

Sometimes when changes are made to the system(i.e. Updates), system configurations (i.e. for Power) become manipulated, technically. So, reset the SMC and NVRAM. Try performing each thrice. It may take sometime, being certain you have the time to perform these resets.

Hi,

It might be kernel panic. We need to see kernel panic log which is located at:

/Library/Log/DiagnosticsReports/

If your Mac restarts and a message appears - Apple Support