Can anyone clarify what's the problem?
My computer just restarted several times and in the error report, it shows:
Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
📢 Newsroom Update
Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
My computer just restarted several times and in the error report, it shows:
alif228 wrote:
My computer just restarted several times and in the error report, it shows:
<Log report.log>
<*** MCA Error Report ***>
MCA = machine check architecture — hardware or very low-level software or firmware.
You do not paint a very big picture or state what exact Mac this is or what exact macOS you are currently running.
See for your particular Mac if you can run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.
Use Apple Diagnostics to test your Mac
Use Apple Diagnostics to test your Mac - Apple Support
You can get a good look at your System config. and reveal conflicts or issues, you can download/run this trusted utility https://etrecheck.com Allow the Full Disk Access for best results.
If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.
—reboot
—SafeBoot How to use safe mode on your Mac - Apple Support
—reset the SMC How to reset the SMC of your Mac - Apple Support
—reset NVRAM/PRAM Reset NVRAM or PRAM on your Mac - Apple Support
(get at least two-three rounds of the chimes when holding the NRAM Reset)
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
https://locate.apple.com/country
alif228 wrote:
My computer just restarted several times and in the error report, it shows:
<Log report.log>
<*** MCA Error Report ***>
MCA = machine check architecture — hardware or very low-level software or firmware.
You do not paint a very big picture or state what exact Mac this is or what exact macOS you are currently running.
See for your particular Mac if you can run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.
Use Apple Diagnostics to test your Mac
Use Apple Diagnostics to test your Mac - Apple Support
You can get a good look at your System config. and reveal conflicts or issues, you can download/run this trusted utility https://etrecheck.com Allow the Full Disk Access for best results.
If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.
—reboot
—SafeBoot How to use safe mode on your Mac - Apple Support
—reset the SMC How to reset the SMC of your Mac - Apple Support
—reset NVRAM/PRAM Reset NVRAM or PRAM on your Mac - Apple Support
(get at least two-three rounds of the chimes when holding the NRAM Reset)
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
https://locate.apple.com/country
Disconnect all external devices in case one of them is causing a problem. Otherwise, you most likely have some sort of hardware issue with the Mac as mentioned by @leroydouglas which will require having the Mac repaired by Apple or an Authorized Apple Service Provider (AASP).
Can anyone clarify what's the problem?