Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV Menu button not Working.

My Apple TV Remote is not the new one introduced by Apple just now. It’s just a siri remote with white edged menu button. When playing games on TV I pressed the menu button but it doesn’t pause the game. Even pairing remote does not pair. Please help and How to Pair remote in tvOS 14.5

Apple TV HD, tvOS 14

Posted on May 12, 2021 7:22 PM

Reply
Question marked as Best reply

Posted on May 13, 2021 12:30 AM

If only the Menu button’s response is affected, and across all apps, then it the issue may be mechanical/in hardware.

If the button is responsive for other apps, then the issue isn’t pairing, and you are advised to contact the game publisher.


The pairing procedure hasn’t changed for tvOS 14.5. If your Apple TV remote isn’t working - Apple Support

2 replies
Question marked as Best reply

May 13, 2021 12:30 AM in response to Calvin_BT

If only the Menu button’s response is affected, and across all apps, then it the issue may be mechanical/in hardware.

If the button is responsive for other apps, then the issue isn’t pairing, and you are advised to contact the game publisher.


The pairing procedure hasn’t changed for tvOS 14.5. If your Apple TV remote isn’t working - Apple Support

Apple TV Menu button not Working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.