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Electric Shock When Using iPad Air 3 While Connected To Power

Hi, I Have A Repair Unit Of The iPad Air 3rd Generation, Sometimes When It's Plugged In To Power, I Get A Low Voltage Electric Shock.


Has Anyone Else Experienced This?

iPad Air 3, iPadOS 14

Posted on May 12, 2021 8:16 PM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2021 11:20 AM

Thank you for participating in the Apple Support Communities.

 

We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.


Cheers.

4 replies

May 15, 2021 6:38 PM in response to Coconutmango

Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your replacement Apple iPad looked at/diagnosed, perhaps Apple owes you another replacement iPad.


OR, failing that,


Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Battery & Charging, Device Performance and Connectivity support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.

Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.

Contact - How to Contact Us - Apple


https://www.apple.com/contact/



Best of Luck to You!

Electric Shock When Using iPad Air 3 While Connected To Power

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