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User profile for user: EmilySerenaElliot
EmilySerenaElliot Author
User level: Level 1
4 points

ACER monitor not connecting

I'm trying to connect my ACER screen monitor to my MacBook air 13" screen but when I plug in the SATECHI ( via which the HDMI cable is plugged in to connect to the MacBook) the ACER screen just keeps connecting and disconnecting.

It's definitely nit the HDMI cable as I have 4 at home and they all give the same issue.

Is it possible that the SATCHI is the problem?

My acer is the EB321HQUCbidpx- 31,5 inch monitor 2560 x 1440 pixels - Quad HD Led


Hope someone can help me?


kind regards,

E.

MacBook Air 13″, macOS 11.3

Posted on May 13, 2021 12:46 AM

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User profile for user: K Shaffer
K Shaffer
User level: Level 8
35,314 points

Posted on May 13, 2021 2:08 AM

Only certain types of adapters or cables would work between MB/Air

USB-C and the supplied cable or connector on an external display.


• Use external monitors with your Mac - Apple Support

https://support.apple.com/en-us/HT202351


Certain newer M1 Macs may not play well with lesser connectors.

Other later Intel-macs with different graphics, may also have issue.


• Get help with video issues on external displays connected to your Mac - Apple Support

https://support.apple.com/en-us/HT201177


https://duckduckgo.com/?t=ffab&q=problems+external+displays+macOS&ia=web


This could imply a different adapter, cable, or display; may be an answer.

Perhaps to study specifications -- on quality upgrade displays, for clues.


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Question marked as Top-ranking reply
User profile for user: K Shaffer
K Shaffer
User level: Level 8
35,314 points

May 13, 2021 2:08 AM in response to EmilySerenaElliot

Only certain types of adapters or cables would work between MB/Air

USB-C and the supplied cable or connector on an external display.


• Use external monitors with your Mac - Apple Support

https://support.apple.com/en-us/HT202351


Certain newer M1 Macs may not play well with lesser connectors.

Other later Intel-macs with different graphics, may also have issue.


• Get help with video issues on external displays connected to your Mac - Apple Support

https://support.apple.com/en-us/HT201177


https://duckduckgo.com/?t=ffab&q=problems+external+displays+macOS&ia=web


This could imply a different adapter, cable, or display; may be an answer.

Perhaps to study specifications -- on quality upgrade displays, for clues.


Reply

ACER monitor not connecting

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