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bpckelly Author

Level 1

4 points

turbotax and Big Sur

I have not been able to run turbotax from a CD on Big Sur. It worked for a while and stopped. I downloaded a version and it does not work. can it work if i uninstall and download it again?

iMac 21.5″ 4K, macOS 11.3

Posted on May 13, 2021 7:15 PM

Top-ranking reply

steve626

Level 6

11,603 points

Posted on May 13, 2021 8:35 PM

Turbotax does not run properly from the CD, you need to follow the instructions to install it. In some cases you may be asked to run an installer, in other cases you drag a folder or an application from the CD to your Applications folder and then the installer finishes the first time you run the program in your Applications folder.

Similarly with a downloaded version, there is an installer or the manual copy of a file to your Applications folder after opening the dmg file that was downloaded.

If you already did those things properly, you should contact Intuit. They claim that TurboTax runs under Big Sur and will be able to help you troubleshoot or fix the issue. There are scores of TurboTax users with Big Sur so this is something they should be able to help you with.

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turbotax and Big Sur

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