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User profile for user: DarkMark
DarkMark Author
User level: Level 1
30 points

After 13 days I finally got my podcast onto Podcasts Connect - YMMV

YMMV= Your Mileage May Vary


After nearly 2 weeks of errors with the "ART BUG" I was left with Apple stating that my categories were doubled up even though my feed was completely correct. Of course I could not submit because of this error. I changed my feed tons of times and there was no change and no response from Apple.


This morning I decided to bite the bullet and recreate my feed from scratch (it was identical right down to the spacing of my old one).


I submitted it as a brand new show and Apple accepted it within 2 minutes! It is currently live on Podcasts Connect!


I don't know if this will work for you but it worked for me. I promptly archived the old submitted podcast and all seems ok now.

Posted on May 13, 2021 8:42 PM

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User profile for user: BojanglesSF
BojanglesSF
User level: Level 1
14 points

Posted on May 16, 2021 9:23 AM

Can you help me understand what's meant by "recreate my feed from scratch?" Does this mean you just resubmitted the show from your podcast host? Or something more manual? Thank you for any help you can provide.

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User profile for user: BojanglesSF
BojanglesSF
User level: Level 1
14 points

May 16, 2021 10:33 AM in response to DarkMark

Thank you for the reply. I took your lead and tried creating a new podcast in Apple Connect with the same RSS feed. Interestingly, the categories pulled *are* different than before, but still incorrect, just in a different way. Looks like Apple is still having problems with category vs. subcategory.

It should be:

  • Kids & Family: Parenting
  • Society & Culture: Personal Journals
  • Society & Culture: Documentary 


First attempt to create podcast in Apple Connect pulled:

  • Kids & Family
  • Kids & Family
  • Parenting


And this second attempt to create podcast in Apple Connect pulled:

  • Kids & Family
  • Society & Culture
  • Parenting
  • Personal Journals


So, interestingly still wrong, but in a different way. I keep reaching out to Apple Support, but unfortunately they have yet to respond in a helpful or meaningful way. Hopefully something gets resolved soon as I'm in the same boat you were in with many days of frustration!

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After 13 days I finally got my podcast onto Podcasts Connect - YMMV

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