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My iphone X is dead, I want to transfer my recent back up to my old iphone 6 to retrieve some important data. However, when trying to do so I get the error : "the backup can not be restored to this iPhone because the software is too old.."

My iphone X is dead, I want to transfer my recent back up from my computer to my old iphone 6 to retrieve some important data. However, when trying to do so I get the error : "the backup can not be restored to this iPhone because the software on the iPhone is too old.."

I followed https://support.apple.com/en-us/HT203434 to the letter, my software is up to date, I confirmed it from settings as well as on itunes. (iOS 12.5.3)


What should I do?


Thank you.

iPhone X

Posted on May 14, 2021 3:20 AM

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Posted on May 14, 2021 3:29 AM

If iPhone X has a higher iOS version than iPhone 6 then the backup cannot be used.


You can use the backup of iPhone 6 to iPhone X

1 reply

My iphone X is dead, I want to transfer my recent back up to my old iphone 6 to retrieve some important data. However, when trying to do so I get the error : "the backup can not be restored to this iPhone because the software is too old.."

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