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I cant update my software to anything! The app store doesn't find any new updates and I cant download high sierra.. Please help. The apple site doesn't help at all I'm just circling the links, I cant connect to customer service because Im not in the USA.
MacBook Air 13″, macOS 10.12
Personally, I would upgrade it to the current version -- Big Sur but the link for High Sierra in How to get old versions of macOS - Apple Support does take me to High Sierra in the App Store. I couldn't go farther than that as I have Big Sur installed. There is a Contact Support link at the top right of this page.
Personally, I would upgrade it to the current version -- Big Sur but the link for High Sierra in How to get old versions of macOS - Apple Support does take me to High Sierra in the App Store. I couldn't go farther than that as I have Big Sur installed. There is a Contact Support link at the top right of this page.
The model year of a MacBook Air is available at Apple menu > About This Mac.
A late-2010 through mid-2011 MacBook Air can be upgraded to High Sierra 10.13.6 but no later version.
A mid-2012 MacBook Air can be upgraded to Catalina 10.15.7. See: https://support.apple.com/en-us/HT211683
A mid-2013 or later can be upgraded to the current version of Big Sur. See: https://support.apple.com/en-us/HT201475
My mac is from 2015 ! There is no "software update" available anywhere in the mac menu -> about this mac. It opens a really weird version of the App Store. I tried to download High Sierra but when i try to open it and install it a pop-up notification appears that "I need mac os 10.13 for this version"
Thanks anyway!
Help! I have mac os sierra 10.12.6
