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User profile for user: Ayushi2002
Ayushi2002 Author
User level: Level 1
19 points

Screenshot not working in iPhone 12 pro

Hi, I’m unable to take a screenshot on my iPhone 12 Pro. Have tried multiple methods, but still not working.

Also, If I reset all setting, would that delete my esim setting?

iPhone 12 Pro, iOS 14

Posted on May 14, 2021 8:08 PM

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User profile for user: lobsterghost1
lobsterghost1
User level: Level 10
141,280 points

Posted on May 14, 2021 8:28 PM

Try a Forced Restart on your phone:


  • Press and quickly release volume up button
  • Then immediately and quickly release volume down button
  • Then immediately press and keep holding the side power button (keep holding past the swipe to power off) until the screen goes black and until the Apple Logo appears, then let go
  • Sign back in and then try to take a screen shot
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User profile for user: lobsterghost1
lobsterghost1
User level: Level 10
141,280 points

May 14, 2021 8:28 PM in response to Ayushi2002

Try a Forced Restart on your phone:


  • Press and quickly release volume up button
  • Then immediately and quickly release volume down button
  • Then immediately press and keep holding the side power button (keep holding past the swipe to power off) until the screen goes black and until the Apple Logo appears, then let go
  • Sign back in and then try to take a screen shot
Reply

Screenshot not working in iPhone 12 pro

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