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jessywebb1 Author

Level 1

4 points

Static noise

Why is my phone making this static noise while playing music iPhone 12 Pro Max happens on and off

iPhone 12 Pro Max, iOS 14

Posted on May 15, 2021 4:20 AM

Top-ranking reply

LD150

Level 10

91,311 points

Posted on May 15, 2021 4:38 AM

Slight chance you may have a hardware problem

First try a forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If that does not help the next procedure would be to backup then restore your device to factory, and setup the device without restoring a backup, to see if the issue is replicated.

Then restore the backup.

If you need to send the phone in for repair then backing up and restoring to factory would be needed anyway.

Here is a guide for those steps

Backup and restore

(1)How to back up your iPhone, iPad, and iPod touch – Apple Support

Remove SIM PIN if you have set one

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

Set up as new from the Hello Screen without restoring backup. Test if the problem still exists

If not then restore the backup.

If the problem remains then arrange a repair including details of these tests.

https://support.apple.com/en-gb/iphone/repair/service

(3) When your phone comes back Restore your iPhone, iPad, or iPod touch from a backup

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Static noise

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