i dropped my phone on the floor and it stopped having a signal and a it is saying that I won't be able to receive any calls or notification unless I update it but I cannot because I am not able to connect it to wifi
iPhone 11, iOS 14
Hi roula230,
After your iPhone was dropped, we understand it's no longer connecting to a Wi-Fi network nor your cellular network/data. We'd like to try and help. We suggest following the steps in this article: If you see No Service or Searching on your iPhone or iPad There may be some steps you're unable to perform such as checking carrier settings and updating the software but we ask that you follow the other steps including taking the SIM card out and putting it back in. While the SIM card is out, check it for any dust, debris, or damage.
With not being able to connect to a Wi-Fi network, check out this article: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network We suggest trying multiple Wi-Fi networks to help isolate this.
If the steps above do not work, providing more information such as the exact error message, if there is damage to the device, etc may help get more answers.
Take care.
Hi roula230,
After your iPhone was dropped, we understand it's no longer connecting to a Wi-Fi network nor your cellular network/data. We'd like to try and help. We suggest following the steps in this article: If you see No Service or Searching on your iPhone or iPad There may be some steps you're unable to perform such as checking carrier settings and updating the software but we ask that you follow the other steps including taking the SIM card out and putting it back in. While the SIM card is out, check it for any dust, debris, or damage.
With not being able to connect to a Wi-Fi network, check out this article: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network We suggest trying multiple Wi-Fi networks to help isolate this.
If the steps above do not work, providing more information such as the exact error message, if there is damage to the device, etc may help get more answers.
Take care.
my phone is not having any wifi or signal how can i fix it
