Hello, i am planning to buy a used ipad. The seller says it has an extended apple care plus warranty. What are the things to look out for? I have checked the serial number abd it seems it is under warranty. Can we transfer apple care plus while we sell ? And can we know if the selling person has already claimed apple care plus and repaired a damaged ipad?
[Re-Titled by Moderator]
Here is Apple support link pertaining transfer of AppleCare
The seller of the iPad would need to do this.
If they do not know what to do, send them an email with is Apple support Web link.
Transfer your AppleCare plan - Apple Support
If you purchase any iPad used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.
DO NOT take the iPad seller's word that this iPad is user activation lock free,
We have seen plenty of used iOS device purchasers get scammed.
User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.
Apple doesn't get involved with ANY user activation locked, used/second-hand devices, either.
So, buyer beware.
If purchasing a used device in-person, power the iPad ON
If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.
If the iPad powers up to any other screen, then forget purchasing this iPad.
You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.
Pass on the device.
If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.
Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.
If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy.
Best of Luck to You!
Here is Apple support link pertaining transfer of AppleCare
The seller of the iPad would need to do this.
If they do not know what to do, send them an email with is Apple support Web link.
Transfer your AppleCare plan - Apple Support
If you purchase any iPad used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.
DO NOT take the iPad seller's word that this iPad is user activation lock free,
We have seen plenty of used iOS device purchasers get scammed.
User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.
Apple doesn't get involved with ANY user activation locked, used/second-hand devices, either.
So, buyer beware.
If purchasing a used device in-person, power the iPad ON
If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.
If the iPad powers up to any other screen, then forget purchasing this iPad.
You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.
Pass on the device.
If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.
Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.
If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy.
Best of Luck to You!
Buying a used iPad is a risky proposition. My main concern would not be any potential warranty but the legitimacy - is the seller the original buyer and is the iPad at the Hello Screen. If not I would not buy it.
Here is how to erase an iPad and after the process it should display the Hello Screen.
https://support.apple.com/guide/ipad/erase-ipad-ipad8f91b5e3/ipados
I want to buy a used iPad, does it transfer Apple Care Plus?
