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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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I would like make appointment to check my AirPods

i have AirPods and I have problems hearing the sunds



[Re-Titled by Moderator]


Posted on May 15, 2021 6:12 PM

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Question marked as Top-ranking reply

Posted on May 15, 2021 7:11 PM

Here are documents relevant to sound issues when using Airpods:


- If the sound from your wireless headphones cuts out or is distorted, click here --> https://support.apple.com/HT209369


- 'If your AirPods Pro make crackling or static sounds' click here --> https://support.apple.com/HT211157


- Click on this link to learn 'How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods' --> https://support.apple.com/HT208729

In general make sure there is nothing blocking or stuck in the tip.


- Customize headphone audio levels on your iPhone or iPad --> https://support.apple.com/HT211218#manually-adjust

Check the audio level balance. Go to Settings > Accessibility > Audio & Visual > Balance

(On older systems: Settings > General > Accessibility)


- 'If your left or right AirPod isn't working' (won't play audio), click here --> https://support.apple.com/HT209581


- AirPods Pro and AirPods Max Active Noise Cancellation and Transparency mode - https://support.apple.com/HT210643


- Contact Apple Support about Airpods sound issues by clicking here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0285&symptom_id=23222


- Click on this link to learn more about AirPods service options, warranty, and pricing. --> https://support.apple.com/airpods/repair/service


- 'Special AirPods Pro Service Program for Sound Issues' such as crackling or static sounds, and Active Noise Cancellation not working as expected. --> https://support.apple.com/airpods-pro-service-program-sound-issues


1 reply
Question marked as Top-ranking reply

May 15, 2021 7:11 PM in response to saciid160

Here are documents relevant to sound issues when using Airpods:


- If the sound from your wireless headphones cuts out or is distorted, click here --> https://support.apple.com/HT209369


- 'If your AirPods Pro make crackling or static sounds' click here --> https://support.apple.com/HT211157


- Click on this link to learn 'How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods' --> https://support.apple.com/HT208729

In general make sure there is nothing blocking or stuck in the tip.


- Customize headphone audio levels on your iPhone or iPad --> https://support.apple.com/HT211218#manually-adjust

Check the audio level balance. Go to Settings > Accessibility > Audio & Visual > Balance

(On older systems: Settings > General > Accessibility)


- 'If your left or right AirPod isn't working' (won't play audio), click here --> https://support.apple.com/HT209581


- AirPods Pro and AirPods Max Active Noise Cancellation and Transparency mode - https://support.apple.com/HT210643


- Contact Apple Support about Airpods sound issues by clicking here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0285&symptom_id=23222


- Click on this link to learn more about AirPods service options, warranty, and pricing. --> https://support.apple.com/airpods/repair/service


- 'Special AirPods Pro Service Program for Sound Issues' such as crackling or static sounds, and Active Noise Cancellation not working as expected. --> https://support.apple.com/airpods-pro-service-program-sound-issues


I would like make appointment to check my AirPods

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