So I got these bookmarks things on my home screen. I got it from a profile then i was able to delete the things but when I uninstalled the profile which is where I got them from they turn to the icon below and the x button appears to delete it but when I click it nothing happens. I can’t find anything online!! I need help!!
iPhone 11
Hi BrendanDenzel,
Welcome to the Apple Support Communities. We understand that you're unable to remove an icon from your Home screen, so we'd like to see how we can help. To be sure we're on the same page, are you referring to a configuration profile as described here: Install or remove configuration profiles on iPhone Was it removed from Settings > General > Profiles or Profiles & Device Management? Restart your iPhone to see if that makes any difference. Sometimes giving your device a fresh start can resolve unexpected behavior. If you're still unable to remove the icon from your Home screen, see if the app is still listed in Settings > General > iPhone Storage. If it's there, tap the app, then tap 'Delete App'.
If you need more help, reply to this message.
Take care.
Hi BrendanDenzel,
Welcome to the Apple Support Communities. We understand that you're unable to remove an icon from your Home screen, so we'd like to see how we can help. To be sure we're on the same page, are you referring to a configuration profile as described here: Install or remove configuration profiles on iPhone Was it removed from Settings > General > Profiles or Profiles & Device Management? Restart your iPhone to see if that makes any difference. Sometimes giving your device a fresh start can resolve unexpected behavior. If you're still unable to remove the icon from your Home screen, see if the app is still listed in Settings > General > iPhone Storage. If it's there, tap the app, then tap 'Delete App'.
If you need more help, reply to this message.
Take care.
Can’t delete home screen bookmark
