Grocery iQ no longer works and no longer on the App Store

I know this question has been around for awhile, but Grocery iQ App stopped working for me after iOS update to 14.5. I see in a past thread that some users were having this issue with the iOS 14.4 update but that the issue was solved. I tried that solution with no luck. Whenever I try to update or run the app I am told the owner of the app needs to update it. Oddly enough though, my wife just updated her iPhone to an iPhone 12 with iOS 14.5 and the Grocery iQ app works. The app was transferred to the new phone as part of the data transfer process. Any thoughts as to why it will work on her version of iOS 14.5 and not mine? In fairness, my iPhone is much older at a model 7 version. I also understand that Grocery iQ was purchased or taken over by Coupons.com but I can find no information regarding Grocery iQ on they website.


Posted on May 17, 2021 4:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 29, 2021 12:25 AM

I had the same problem on my iPhone X. Offloading and reinstalling the app fixed it for iOS 14.6 for me.


  1. Settings -> General -> iPhone Storage
  2. Search for Grocery IQ
  3. Tap "Offload App", and confirm.
  4. tap "Reinstall App"


After those steps, I was able to run Grocery IQ, with all my data still available.

3 replies

May 18, 2021 11:56 AM in response to jaendelman

Hey there jaendelman,


Thanks for reaching out to Apple Support Communities. We understand that you're having some issues with a third-party app. We're happy to provide some assistance.


Let's follow the steps outlined in this helpful resource:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


As mentioned under the "Get more help" section, you may need to reach out to the developer of the troubleshooting steps do not resolve the issue.


We hope this helps.


Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Grocery iQ no longer works and no longer on the App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.