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Update 14.5.1

My phone is stuck on “preparing update” every time I go to update it to 14.5.1. I have the iPhone 8 and have tried:

  • resetting my phone
  • resetting my router
  • deleting the update file, then resetting my phone/router before downloading again

I really do not want to have to do a factory reset and I do not have another device that can transfer the update to my phone. Should I bring it into an Apple Store? Or is there another way to fix this?

Posted on May 17, 2021 5:19 PM

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Question marked as Best reply

Posted on May 17, 2021 5:21 PM

Are you using a strong Wi-Fi signal while updating? You should be.


If your iPhone, iPad or iPod touch won’t update - Apple Support

3 replies

Update 14.5.1

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