Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store and iTunes

Ok so, when I go to download something on the App Store, it asks me to type in my Apple ID password. I type that in and it starts pending for download, then a pop up shows up asking me to review my Apple iTunes account and to sign into it to download the app, so I once again type my Apple ID and all the sudden the pop up closes and it just brings me back to the App Store and the first pop up is still there and the app stops downloading, how do I stop this?

iPhone XS, iOS 14

Posted on May 18, 2021 6:33 AM

Reply
Question marked as Best reply

Posted on May 18, 2021 6:39 AM

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment even if you don't plan on needing to use it. The document 'If you can't remove your last payment method or use no payment method with your Apple ID' mentions "if you're using an existing Apple ID with the App Store for the first time, you must provide payment information," in this link: https://support.apple.com/HT203905


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631

2 replies
Question marked as Best reply

May 18, 2021 6:39 AM in response to El1Th3Fi5h

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment even if you don't plan on needing to use it. The document 'If you can't remove your last payment method or use no payment method with your Apple ID' mentions "if you're using an existing Apple ID with the App Store for the first time, you must provide payment information," in this link: https://support.apple.com/HT203905


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631

App Store and iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.