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MacBook Pro 2013 16" seems to be dead, what can I do?

Hi,

A friends Mac seems to be completely dead. Situation:

  • Friend: I was looking for pictures on several usb-sticks, after that, it stopped booting.
  • Adapter has an amber light.
  • I switched adapters, not booting.
  • I cleaned the Magsave contact, no booting.
  • I reset SMC, at the end of that procedure the adapter light was for one or two seconds green, no booting.
  • I reset Nvram, no booting.


Any advice?? I hope someone recognizes this situation an has a solution!


Thanks in advance!

Tom from the Netherlands


MacBook Pro

Posted on May 18, 2021 6:51 AM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2021 7:41 AM

Lengerke wrote:

• Hi,
A friends Mac seems to be completely dead. Situation:
Friend: I was looking for pictures on several usb-sticks, after that, it stopped booting.
• Adapter has an amber light.
• I switched adapters, not booting.
• I cleaned the Magsave contact, no booting.
• I reset SMC, at the end of that procedure the adapter light was for one or two seconds green, no booting.
• I reset Nvram, no booting.

Any advice?? I hope someone recognizes this situation an has a solution!

Thanks in advance!
Tom from the Netherlands



If your Mac doesn't turn on

https://support.apple.com/en-us/HT204267

2 replies
Question marked as Top-ranking reply

May 18, 2021 7:41 AM in response to Lengerke

Lengerke wrote:

• Hi,
A friends Mac seems to be completely dead. Situation:
Friend: I was looking for pictures on several usb-sticks, after that, it stopped booting.
• Adapter has an amber light.
• I switched adapters, not booting.
• I cleaned the Magsave contact, no booting.
• I reset SMC, at the end of that procedure the adapter light was for one or two seconds green, no booting.
• I reset Nvram, no booting.

Any advice?? I hope someone recognizes this situation an has a solution!

Thanks in advance!
Tom from the Netherlands



If your Mac doesn't turn on

https://support.apple.com/en-us/HT204267

MacBook Pro 2013 16" seems to be dead, what can I do?

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